Terms and Conditions

Welcome to BioNexes! By accessing and using our website or services, you agree to be bound by the following Terms and Conditions. These terms govern your relationship with us, ensuring a safe and transparent experience. If you do not accept any part of these terms, please refrain from using our website or services.

Use of Our Services

At BioNexes, we provide an online platform for purchasing healthcare products and medicines. While we aim to deliver quality products and reliable service, it is your responsibility to:

  • Consult a licensed healthcare professional before purchasing or using any medication.
  • Verify that the products align with your prescribed treatment plan.

We do not provide medical advice, nor do we guarantee that the medications available on our platform will produce the desired results.

Disclaimer: No Guarantee of Results

The effectiveness of medications depends on individual health conditions and other factors beyond our control. We are not responsible for:

  • Lack of expected results from any product.
  • Adverse reactions or side effects resulting from the use of our products.

BioNexes serves as a retailer and does not replace professional medical consultation.

Product Pricing and Availability

  1. Pricing: Prices displayed on our website are subject to change without notice, based on factors like market fluctuations, manufacturer pricing, discounts, or offers.
  2. Availability: Stock levels are updated regularly; however, availability is not guaranteed.

We reserve the right to update or modify prices and product availability at our discretion.

Product Descriptions and Information

All product details, images, and descriptions provided on our website are for informational purposes only.

  • They should not be considered professional advice or endorsements.
  • Variations may exist between the actual product and its representation on our platform.

We recommend consulting a healthcare professional to ensure the product meets your specific needs.

Order Cancellation Policy

BioNexes reserves the right to cancel orders under the following circumstances:

  • Internal errors, such as pricing discrepancies or stock shortages.
  • Fraudulent transactions or unauthorized payment methods.
  • Unforeseen events that prevent us from fulfilling the order.

In such cases, you will be notified promptly via email, and any payments made will be refunded in accordance with our refund policy.

Membership and Discounts

We offer a Privilege Membership Program that grants access to exclusive discounts and benefits. By subscribing to the program, you agree to abide by its specific terms and conditions. Membership is optional, and users may choose to opt in or out at their discretion.

Communication Preferences

By providing your email address during the checkout process or account registration, you consent to receive:

  • Order confirmations and updates.
  • Promotional emails about offers, new arrivals, and exclusive deals.

You may unsubscribe from promotional communications at any time by clicking the “Unsubscribe” link in the email.

Limitation of Liability

While we take reasonable steps to ensure product authenticity and proper storage, BioNexes is not liable for:

  • Allergic reactions or side effects from medications.
  • Misuse or incorrect application of products purchased from our platform.

Our liability is limited to the purchase price of the product in question.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting the revised terms on our website. By continuing to use our services, you agree to the updated terms.

We encourage you to review this page periodically to stay informed about our policies.

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